Terms of Service and Privacy Policy of LatSafe

Welcome to LatSafe, an application developed and operated by Trámites y Ayudas, S.L., located at Avenida Diagonal, 536, 08006 Barcelona, Spain (hereinafter, “we,” “our,” or “the company”). Before using our application, please carefully read these Terms of Service and our Privacy Policy. By using LatSafe, you agree to comply with these terms.

---

Terms of Service

1. Use of the Application

1. LatSafe is designed to provide information and assistance to Latin American immigrants in the U.S.
2. The use of the application is voluntary and at your own responsibility.
3. We do not guarantee the accuracy, completeness, or continuous availability of the services provided.

2. User Account

1. Certain features may require you to create an account by providing basic information such as your name and nationality.
2. You are responsible for maintaining the confidentiality of your account and password.
3. We reserve the right to suspend or terminate accounts that violate these terms.

3. Emergency Button and Geolocation

1. When activating the emergency button, your location may be shared with trusted contacts and/or the nearest consulate.
2. You are responsible for verifying the settings and information shared through this feature.

4. Limitation of Liability

1. We are not responsible for misuse of the application or technical failures that may affect its operation.
2. We do not provide legal advice but facilitate access to third-party resources and contacts.
3. Under no circumstances shall we be liable for direct, indirect, or consequential damages resulting from the use of LatSafe.

---

Privacy Policy

1. Information Collected

1. We may collect personal information such as name, nationality, passport number (optional), and location (when the emergency button is activated).
2. We may also collect usage data to improve the application.

2. Use of Information

1. The data collected is used to provide and improve LatSafe’s services.
2. We do not share your personal information with third parties without your consent, except when necessary for the operation of the emergency button.
3. Location data is only used when you expressly allow it.

3. Storage and Security

1. We implement security measures to protect your information.
2. Documents stored in the application are encrypted and only accessible locally on your device.

4. User Rights

1. You may request access, correction, or deletion of your personal data at any time by emailing [email protected].
2. You may disable geolocation use in the application settings.

5. Modifications to These Terms and Policies

We reserve the right to update these terms and the privacy policy at any time. You will be notified of any significant changes through the application.

If you have any questions or concerns, please contact us at [email protected].